Shipping & Returns Policy
At CactusFarming.com, we take pride in delivering healthy cactus plants, seeds, and accessories safely and quickly. Please read our shipping & return policies to ensure a smooth shopping experience.
Shipping Information
Processing Time
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Orders are processed within 1–2 business days.
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Live plants are packed carefully to prevent damage during transit.
Shipping Methods
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🌍 Worldwide Shipping with trusted couriers (DHL, UPS, FedEx).
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📦 Secure Packaging ensures the safe arrival of delicate cactus plants and seeds.
Estimated Delivery Times
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Netherlands & EU: 3–7 business days
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USA: 2–5 business days
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Worldwide: 5–7 business days (depending on location)
Tracking Orders
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Once shipped, you’ll receive a tracking number by email.
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Track your order anytime on our Order Tracking Page.
Returns & Refunds
Eligibility for Returns
We accept returns within 14 days of delivery, provided that:
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Items are unused and in original packaging
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Seeds and plants have not been tampered with
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Accessories/tools are unopened
Non-Returnable Items
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Perishable live plants (unless damaged upon arrival)
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Used soil or fertilizers
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Discounted or clearance items
Damaged or Wrong Items
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If your order arrives damaged or incorrect, contact us within 48 hours.
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Please provide photos of the packaging and product for quick resolution.
Refund Process
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Approved refunds are issued within 7–10 business days.
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Refunds are made to the original payment method.